Sue Trombley, MLIS, IGP, FAI, is Managing Director of Thought Leadership at Iron Mountain. Trombley led Iron Mountain’s Information Management Consulting group for 10 years managing a team of subject matter experts and running large engagements. She now conducts research to share with the Records and Information Management and Information Governance community. Trombley is a frequent blogger and international speaker. She sits on the University of Texas at Austin School of Information Advisory Council, is a past AIIM Board member and is an ARMA regional advisor and past-president of its Boston Chapter.