Andrew Dillon

Andrew Dillon

V.M. Daniel Regents Professor


Biography

Andrew studies the human response to information technology and services with a view to advancing richer theories and methods for user-centered design. A psychologist by background (M.A. 1st class, Cork; PhD, Loughborough ) he has served as a Research Fellow at the Human Sciences & Advanced Technology Research Institute in the UK, the founding Director of the Masters in Human-Computer Interaction at the School of Informatics, Indiana University, and as dean of the School of Information at UT. He currently holds the V.M Daniel Professorship in Information and serves as Director of the National Disability Center for Student Success and Editor in Chief of Information & Culture.

Author of more than 100 articles and books on information behavior and design, most recently Understanding Users (Routledge, 2023) and with considerable editorial board and consulting experience, Andrew has received research funding from NSF, Microsoft, IES, and CEC among others. An early activist for the iSchool movement, he remains committed to advancing education in information science, and advocates a view of design as a means of accelerating discovery, augmenting human existence, and shaping a more democratic world.

Degrees

Ph.D. Loughborough University of Technology
B.A., M.A. University College Cork

Areas Of Specialization

Human-Computer Interaction
User Experience
Psychology of Information Use
User-centered methods and design
Education for Information Science

Recent Publications

Ayon, V. and Dillon, A. (2021) Assistive Technology in Education: Conceptions of a Socio-technical Design Challenge. International Journal of Information Diversity and Inclusion, 5,3, 174-184

Suzuki, T., Dillon, A. and Fleischman, K. (2024) Exploring the Intersection of Digital Placemaking and Information Science in Smart Cities, Canadian Association for Information Science Annual Conference, CAIS 2024, July. Winner of Best Student Author paper.

Schloss, I. and Dillon, A. (2024) Shaping the Future of Therapy: A Call for the Involvement of Information Scholars in Designing Digital Tools for Mental Health. Canadian Association for Information Science Annual Conference, CAIS 2024, July.

Dillon, A. (2023) Understanding Users: Designing Experience through Layers of Meaning. New York: Routledge.

View more in Google Scholar

Recent Awards

  • Award of Merit, Lifetime Achievement, Association for Information Science & Technology

Recent Courses

YearSemesterCourse NumberCourseSyllabusNotes
2025Spring TermINF 391GDoctoral Writing Seminar
2024Fall TermINF 382CUnderstanding and Serving Users
2024Spring TermINF 391GDoctoral Writing Seminar
2023Fall TermINF 382CUnderstanding and Serving Users
2023Spring TermINF 391GDoctoral Writing Seminar
2022Fall TermINF 382CUnderstanding and Serving Users
2022Spring TermINF 391GDoctoral Writing Seminar
2021Fall TermINF 382CUnderstanding and Serving Users
2021Spring TermINF 391GDoctoral Writing Seminar
2020Fall TermINF 382CUnderstanding and Serving Users
2020Spring TermINF 391GDoctoral Writing Seminar
2019Fall TermINF 382CUnderstanding and Serving Users
2019Spring TermINF 382CUnderstanding and Serving Users
2019Spring TermINF 391GDoctoral Writing Seminar
2018Fall TermINF 382CUnderstanding and Serving Users