iTester 3 Usability Study
Chen-Chun Shen · LinkedIn · E-Portfolio
Professional Experience Project · Spring 2017
Supervisor: Aarti Jagtap at eMetric
iTester is eMetric's online learning performance assessment product which provides a reliable and secure environment that allows students to take tests online. I conducted a study which improved the user experience of iTester 3 as well as reduced biases and increased assessment accuracy. The process included stages of heuristic evaluation, competitive analysis, concept generation, redesign, interactive prototype, and usability testing of the final product.