Photo of Lynn Westbrook

Lynn Westbrook

Associate Professor

Specialization(s)

Online Communities, Women's Information Experience, Individual's Crisis Information, Information Engagement, Social Service Information Contexts

Bio

Lynn Westbrook's research interests include the following three areas: information worlds of domestic violence survivors, the nature and quality of digital reference transactions, and the role of mental models in reference work. Her work with domestic violence survivors addresses their affective, cognitive, and behavioral concerns using the person-in-situation framework. The role of e-government (at both the local and state levels), the coverage of extended formal information support infrastructure, and the use of informal support structures (both in-person and online) are currently under examination in separate studies. The use of politeness theory and its application to formality indicators constitutes one aspect of digital reference research while the structure and content of the interactions bears a separate focus. The socio-cognitive study of mental model development and application in information seeking is her final area of study.

All three research threads intersect at specific nexus points. For example, a current study indicates that the mental models of domestic violence survivors develop at varying rates in response to standardized information frameworks employed at shelters and post-shelter independence levels might be fostered by the use of online reference support to support that development through information problem-solving.

  • BA in Education with English, Theatre, and Speech concentrations, 1979
  • MA in Library Science, University of Chicago, 1982
  • PhD in Information and Library Studies, University of Michigan, 1995


Year Semester Course Number Course Title
2017 Fall INF 388K.02 Academic Libraries
2017 Fall INF 380C Information in Social and Cultural Context
2016 Fall INF 380C Information in Social and Cultural Context
2016 Fall INF 380C Information in Social and Cultural Context
2016 Spring INF 384D Collection Management
2016 Spring INF 398T Supervised Teaching in Information Studies - RESTRICTED
2016 Summer 9 Week INF 388L Professional Experience and Project
2016 Summer 9 Week INF 388R Practicum in School Libraries
2015 Spring INF 380C Information in Social and Cultural Context
2015 Spring INF 380C Information in Social and Cultural Context
2015 Summer 9 Week INF 388L Professional Experience and Project
2015 Summer 9 Week INF 388R Practicum in School Libraries
2014 Fall INF 388R Practicum in School Libraries
2014 Fall INF 380C Information in Social and Cultural Context
2014 Fall INF 388L Professional Experience and Project
2014 Spring INF 384D Collection Management
2014 Spring INF 388K.02 Academic Libraries
2014 Summer Session 2 INF 380C Information in Social and Cultural Context
2013 Fall INF 380C Information in Social and Cultural Context
2013 Spring INF 388L Professional Experience and Project
2013 Spring INF 398T Supervised Teaching in Information Studies - RESTRICTED
2012 Fall INF 388K.02 Academic Libraries
2012 Spring INF 384D Collection Management
2012 Spring INF 385T Special Topics in Information Science: Structuring Information Interactions
2011 Fall INF 388K.02 Academic Libraries
2011 Fall INF 387C Managing Information Organizations
2010 Fall INF 384D Collection Management
2010 Fall INF 398T Supervised Teaching in Information Studies - RESTRICTED
2010 Spring INF 384D Collection Management
2009 Fall INF 180J Introduction to Information Studies
2009 Fall INF 387C Managing Information Organizations
2009 Spring INF 387C Managing Information Organizations
2009 Spring INF 384D Collection Management
2008 Fall INF 180J Introduction to Information Studies
2008 Fall INF 387C Managing Information Organizations
2008 Spring INF 387C Managing Information Organizations
2008 Spring INF 384D Collection Management
2007 Fall INF 387C Managing Information Organizations
2007 Fall INF 382D Introduction to Information Resources and Services
2006 Fall INF 382D Introduction to Information Resources and Services
2006 Fall INF 387C Managing Information Organizations
2006 Fall INF 387C Managing Information Organizations
2006 Spring INF 387C Managing Information Organizations
2006 Spring INF 384D Collection Management
2005 Fall INF 387C Managing Information Organizations
2005 Fall INF 382D Introduction to Information Resources and Services
2005 Spring INF 382D Introduction to Information Resources and Services
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