INF 385T - Special Topics in Information Science: Managing Online Communities
Graduate standing. Additional prerequisites may vary with the topic.
Study of the properties and behavior of information. Technology for information processing and management.
Three lecture hours a week for one semester.
May be repeated for credit when the topics vary.
Online communities bring together people to talk, work and play. From reddit, to networks linking young mothers, sites for those fighting cancer, building software or even discussing a company's latest product online communities abound. How do these communities work? What brings people in and keeps them contributing? What does a "community manager" or "moderator" do, anyway? How might we know when a community is in trouble? Taking this course will teach you how to build and sustain communities and how to measure activity to see dynamics over their lifecycle. We'll draw on and use many theories from social psychology and human-computer interaction while learning practical and hands-on skills for understanding and building thriving online communities.
Managing Online Communities