I'm Ron Pollock, Director of Career Services, School of Information, The University of Texas at Austin. I became the Director of Career Services in November, 1999. In addition, I also teach Project Management and Benchmarking courses for the Master of Quality Systems Management for the national Graduate School. I have led an interesting life, with a diverse employment background and a number of personal interests that keep me busy away from work.

A little about myself:

• Prior to coming to UT-Austin, I worked for EER Systems, Inc., documenting the requirements for tactical communications and computer systems and networks for the Department of the Army at Fort Leonard Wood, Missouri.
• In 1999, I retired from the Texas Army National Guard, where I held positions in readiness reporting management, personnel management, project management, database management, and training management.
• Previously, I held positions in:
  • Sales management with Savin Corporation
  • Merchandise management with J.C. Penney Company and Del Mar Distributing Company
  • Radio advertising with KGNB/KNBT Radio
  • Veterans’ assistance with the Texas Veterans Commission.

Over the last several years, I have been active in the quality management arena, currently serving as a judge for The University of Texas Center for Performance Excellence and having served as an examiner for the Greater Austin Quality Council and the Department of the Army. I was an instructor for the Austin Quality Institute at Austin Community College, teaching Fundamentals of Quality, Malcolm Baldrige Criteria, and Business Process Solutions.

I have a Bachelor of Arts Degree in history from Southwest Texas State University (now Texas State University) and a Master of Library and Information Science degree, with specialization in organizational information management, from the School of Information, The University of Texas at Austin.