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STUDY GUIDE, HOBART & SCHIFFMAN, Part 3
Philip Doty

Hobart, Michael E., & Schiffman, Zachary S.  (1998).  Information ages:  Literacy, numeracy, and the computer revolution.  Baltimore, MD:  The Johns Hopkins University Press.

Part III:  The Contemporary Age of Computers; Chapters 7, 8, 9, and the Conclusion (pp. 175-268)

•   Chapter 7:  “Analysis Uprooted”
pp. 175f  Note the connection made between Charles Babbage’s analytical engines and Jacquard’s looms for operating the engine
176 Hobart & Schiffman (H & S) explicitly emphasize the two functions of analysis that arose with modern symbolic mathematics:  (1) the “storage” [recall the reified metaphor here] of information in abstracted symbols and (2) the algorithmic operations for manipulating those symbols
177 they use the term “haptic” (related to or relying on touch) to describe the connection that physics kept with our “phenomenal” world in contrast with the increasingly abstract nature of mathematics exemplified by the development of non-Euclidean geometries – think a bit about what the term “phenomenal” means here and whether or not you agree with their implication
178ff in the context of information retrieval (IR), our field uses some of the work of logician George Boole – H & S also rely on the work of another, Augustus De Morgan; the work of both is explored in a bit of depth on pp. 187ff
  here lies the heart of their discussion of how analysis became “pure technique,” as the foundations of grounded knowledge in the Enlightenment/modernist tradition were undermined by mathematical, logical, and linguistic/philosophical analysis
  but please note that the concept of “analysis” itself was not overthrown
184  the ability of symbols to indicate procedures or processes not just things, as noted in Part II of the book, was the key to many of the intellectual changes wrought in the late nineteenth and early twentieth centuries
186  their use of the phrase “vast galaxies of information” is more than a bit much, in my estimation, for a number of reasons – what is your reaction?
187f  the 19th century saw two ways in which mathematics and logic were intertwined: (1) the formalization of mathematics, using a “more rigorously defined, logical and symbolic form” as mathematics became more of a “postulational-deductive science” and (2) greater flexibility in the use of abstract symbols
189 note De Morgan and “arbitrary” assignment of symbols and their meaning to relations
190  here, as with their denigration of the Romans as supposedly “simple peasant” people, they patronize Boole by referring to his upbringing and their surprise at his accomplishment
  H & S return to a theme they emphasized in Part II, Boole’s conviction that he was discovering and outlining “’certain general principles founded in the very nature of language, by which the use of symbols, which are but the elements of scientific language, is determined.’”  What do you think of this grand, ground-all-knowledge claim?  What are its strengths and weaknesses?
191  the key to the power of Boole’s technique is two-fold:  (1) the use of “single, arbitrary” letters to represent (2) the abstract classes with which nouns and adjectives are identified
192  here H & S discuss Boole’s rules for aggregating the classes in three ways:  union (logical addition), intersection (logical multiplication), and negation (logical complementation); review the material about Boolean algebra in the class notes about information retrieval
  their use of the locution “manipulating abstract classes and the information they contained” is problematic for a number of reasons – what do you think?
193  Boole’s logical operations and their expansion into Boolean algebra led to what they call “the propositional or sentential calculus of logic”; this logic is an essential component of computing as developed by von Neumann
194ff  they describe how Boole’s logical algebra, already seen as the means for transforming the syntax of natural language into a “flexible, rule-governed instrument for describing the world with precision,” was further expanded into the understanding that logical algebra can be used for 1 and 0, “which correspond respectively to the universal and null sets”
  thus, 0 and 1 became logical operators
  this section is essential to understanding the remarkable depth and breadth of Boole’s work and the far-reaching and fundamental effects it has had on computation and other disciplines
195 Gottlob Frege’s term “truth-value”
  unfortunately, here and elsewhere (p. 199 “flakey”) they fall into the trap of failed diction using such colloquial and distracting terms as “mellow dog” – GAK!
197  H & S explore the meaning of the ability to classify using “arbitrarily” agreed upon conventions – the reasons I put quotation marks around “arbitrarily” is that more critical and constructivist approaches to culture and communication maintain that the apparently arbitrary use of symbols is, in fact, much more predictable, situated, and consistent than might appear at first glance.  H & S make this point clear on p. 201.
198 their discussion of the computer as the means for knowledge discovery as well as organization is more than a bit mushy and ill-conceived (see the remarks on the successive chapters below).  What is most bothersome is that the status of computing as a knowledge “tool” is worth much more serious exploration and explanation, and many researchers and practitioners in our field have done such work
  the deterministic scientific abstractions that characterized modernist, Enlightenment-based thinking were further eroded by the “discovery” [recall the controversy about whether we “discover” or “develop/invent” such things] of quantum physics and its determination of “empirical limits” of such deterministic abstractions
199 Kurt Gödel is important in this regard, especially his Incompleteness Theorem, a concept essential to research of all kinds
  H & S link this concept with Bertrand Russell’s class paradox (see p. 179)
  After having described “the erosion of global, foundational claims” in some detail, H & S are certain to distance themselves from what they see as the excesses of postmodernist and similar modes of thought – I find their use of terms such as “a cauldron of postmodernist perspectives and enthusiasms” a bit too dismissive, but, obviously, they don’t.
200 their final thought at the end of this chapter is that we have lost any pretense of global certainty, but we do not despair [let them speak for themselves <grin>] because of the ability of computing to keep the flood of information at bay – this concept is key to this part of their argument.  What do you think of its grand claims?  I am, if you haven’t already guessed, more than a bit skeptical.
  BE (pp. 288-290)
288-289 it is worth your time, when you have some, to follow the development of Babbage’s work
289 as H & S note, Henri Poincaré’s work is paradigmatic for 19th century determinism
  as is statistics, especially the development of what we now know as inferential techniques
290  of course, Hofstader’s Gödel, Escher, Bach:  An Eternal Golden Braid (1980) is still considered a defining work of the late 20th century – it may be of special interest to those of you with any training in music and the mathematics of shape, including topology
•  Chapter 8:  “The Realm of Pure Technique”
201 “Symbols stand in bizarre conjunction – at once determinate and utterly capricious.” – this statement is among the most thought-provoking of the book
  here and elsewhere, but especially in this chapter, H & S beat the drum that information is just symbols, while knowledge “means something” – as noted in many other places, I find that distinction defensible but unconvincing
202 this theme sets up their conclusion that “the computer has elicited the information potential of purely abstract symbol, fabricating a pure technique apart from any foundation in knowledge” – again, this statement would elicit widespread disagreement as well as support in LIS and other fields
  this chapter is full of the “content/container” metaphor
203 recall their somewhat idiosyncratic definition of information:  the encoded “content or ‘stuff’ of our exchanges with the world” – again, a defensible but hardly compelling or adequate definition in my estimation
207 a useful reminder that most analogue computing machines remain only calculators
208 among the reasons that digital machines overcome being simple calculators is their ability of keeping “information in available memory”
  other advantages of digital computers over their analogue counterparts are an ability to adapt to different tasks (what H & S call generality) and accuracy
209  the development of electronic components allowed digital machines to compute quickly enough to make the benefits of their advantages sufficient to supplant analogue machines
  note ENIAC – Electronic Numerical Integrator and Computer – the first electronic computer.  It was developed at the University of Pennsylvania in the first half of the 1940’s by J. Presper Eckert and John Mauchly and used vacuum tubes which moved only electrons not physical components of the machine
210ff  the vital link between Boole and electronic circuits deserves close reading and re-reading, as well as referral back to the material about Claude Shannon and information theory
212  the isomorphism between the propositional calculus of Boole and the logical gates informed by Shannon’s work, combined with the speed of electronic calculation, makes digital computers able to become “all-purpose” machines
212ff  closely read the material on Alan Turing, especially about the conjunction of numbers and operations upon them
215  here 0 and 1 serve three purposes:  to indicate the values of numbers in the binary system, to symbolize truth values, and to indicate sequences of instructions for electronic computers
218  be sure to review the explanation of the ways that encoding binary numbers and instructions for manipulating them lead to the means for encoding letters, words, and sentences
  beware the cognitivist bias of the book as a whole – it is a bias that our culture and our field avidly display and one that the information professions need to be especially aware of
219 the hagiographic approach to John von Neumann is even more unsettling than the rest of the hero worship/”great man”/Whiggish history that sometimes plagues the book
  it is absolutely essential to recall and understand the origins of the computer in war, in defense, and in ballistics and cryptography [and the Internet is not that much different]
  von Neumann is often given credit for identifying (analytically and nominatively) the component parts of the computer and for the development of stored instructions, i.e., software, that did not require the physical manipulation of the components
220 the effects of the flow diagram, adapted from General Systems Theory, cannot be overestimated, not only in the science of computing but in modern organizations and the technocratic mindset generally
221  “if-then” statements are at the heart of von Neumann’s computer design
223  especially as components of sequential design and execution
224 H & S refer their reader to Plate 22, showing RAM – they ask there (p. 233) “[w]here is the information?”  How would you reply?
  again they call data “empty containers” if they do not have information “in” them.  Does this statement make sense to you?  Why or why not?
  BE (pp. 290-292)
290  their reference to Johan Huizinga’s Homo Ludens is important – if you have the interest, look at the book
  over the course of this part of the Bibliographic Essay, they refer to many histories of computing; whether now or sometime during your program here at the iSchool, look at at least two or three such histories
•  Chapter 9:  “Information Play”
236ff  while I am a strong proponent of the (serious) play element in culture, I find Hobart & Schiffman’s use of the concept in this chapter quite unsatisfying and more than a little forced, even anti-climactic
236f  they cite three characteristics of information today – “unprecedented profusion,” complexity, and emergence – the point about profusion is, in fact, quite contestable, although their general argument here is worth close attention
238  the property of emergence is important to understanding social phenomena of all kinds
  their mention of the “arrow of time” and, later, what we usually term the Second Law of Thermodynamics is also quite contentious partially because of autopoetic systems, despite their interpretation implied on pp. 250ff,
239  note their brief discussion of assembly, machine, and compiler computer languages, as well as of FORTRAN and COBOL; if these terms are unfamiliar to you, doing some research about them would be time well-spent
240 their point about the “liberation of programming languages from their early machine dependence” is quite important and is a major theme of the development of contemporary computing
  the phrase “our experience becomes digitally encoded” bears very close scrutiny
241 their technophoria is especially rampant here
  the idea of information is a very important concept – if you are interested, as noted in the Study Guide to the first part of the book, you might enjoy Mark Posters’ Mode of Information (1990), Rob Kling et al.’s “Information Entrepreneurialism” (1994) in his Computerization and Controversy, and the early chapters in Jorge Schement and Terry Curtis’ Tendencies and Tensions of the Information Age: The Production And Distribution of Information in the United States (1997)
242 in a similar vein, H & S are absolutely right about “the elevation of ‘information’ from a descriptive term into a dominant, explanatory metaphor”
  if you know little about the sciences of complexity, their discussion in this chapter is as good an introduction as any
247  throughout the chapter, I am reminded of the foundational work done in the last few decades by IBM’s Benoit Mandlebrot on fractals
248 be very careful about the anthropomorphizing, teleological, and agency-assigning nature of their description here of natural phenomena
  also be wary with their tendency to reify metaphors a bit too quickly and easily in their breathless descriptions
  and keep your antennae up for a quick curve or two about AI (artificial intelligence, especially of the strong kind)
249 one of their best uses of complexity concepts is their reminder of dynamic systems’ “extreme sensitivity to initial conditions” – this idea is powerful, and one that animates much of social and anthropological research into communities of practice and information technologies; one need not accept its connection to the analysis of dynamic systems to use the concept fruitfully, as Nardi & O’Day demonstrate
255 a useful reminder about their “plausible scientific speculation”
257 their warning about linguistic looseness and their stretching of metaphors such as complexity, information, and learning is well-founded and to their credit
258 they make an evocative point that “In the strictest and most rigorous sense . . ., with complexity not only is information undefined, it is undefinable, indeterminate.”  What do you think?
  BE (pp. 292-293)
292  Negroponte’s being digital, despite its glaring weaknesses, is well worth a read, if for nothing else than its status as a type
  Tom Forester’s The Information Technology Revolution is also a valuable source
293 their mention of Ilya Prigogine & Isabelle Stengers’ Order Out of Chaos is a very interesting book and serves as a reminder that Nobelist Prigogine is here at UT-Austin
•   Conclusion:  “The Two Cultures and the Arrow of Time”
261  their attack on persons they refer to distastefully as “’critical theorists’” (along with the dismissive quotation marks) leaves me shaking my head ;~), as does their scolding tone, evocation of common sense, and knee-jerk use of the term “relativizing science.”  Those of you with an interest in the Science Wars (perhaps alluded to in some of the Science and Technology material you have read or consulted) should let me know – there are lots of sources to share and viewpoints to explore
263  they give us a useful warning about the dangers of historicism – and this warning reminds me of how useful as well as frustrating it is to have two historians write this kind of intellectual history
264  a good go at summing up their book in the phrase “the historicity of information” – beside the informative discussions of historical trends, events, and persons of import, it is the historicity of information that makes this book of value and why we have it serve as a text for the course
  be a bit wary, however, of their implicit belief in the Archimedean Point of historiography and recall the same term from the Study Guide to Part II of their book (p. 107 of the text)
  a strong reminder of the continuing coexistence in current times of their three historical “ages” of information – the classical (literacy and classification), the modern (analysis and determination of how things work), and the contemporary (computing and exploring how things “come about” [p. 265])
267  their use of the term “technique” throughout the book brings to mind the French la technique which has a much broader meaning; see the work of one of the great technology pessimists Jacques Ellul, especially his La technique translated in 1964 as The Technological Society.  Nardi & O’Day, our other text, discuss him and other grand utopian and dystopian theorists of technology.
  their use of the phrase “life’s inevitable march forward” is a bit much stylistically and, more importantly, betrays an unintended sense of teleology
268 their final warning is a good one and recall’s Gödel’s Incompleteness Theorem – even if a final “theory of everything” à la Steven Weinberg (see below) were possible, much would remain outside it
  BE (pp. 294)
294 they note Richard Kearney’s useful 1986 intro to critical theory Modern Movements in European Philosophy
  H & S refer to Steven Weinberg, a Nobel Prize-winning physicist and UT-Austin faculty member, and his amusing piece on the Science Wars.  Weinberg is widely known, as you may already be aware, as a popularizer of science and a firm proponent of what we might call the “hard science” view of knowledge.  His work is terrific, even though I cannot agree with many of his epistemological assumptions.
  a telling error in using lower case “i” in spelling “Internet”; plainly they should have used the upper case “I” – more on this point later in the semester

 Some final words

I wanted to conclude these three Study Guides with the reiteration of my admiration for the many fine parts of Hobart & Schiffman’s book.  If I thought otherwise, Ron and I would not have it as one of the texts for the course.  While it may appear that the many critiques offered in the guides betray a dismissal of H & S’s work, that impression would be misleading.  As should be plain to any close reader of the book and of the Study Guides, Information Ages is a very good book, deserving active readership and worth returning to again and again.  I hope you have read it in that spirit.

As you have noticed, I have deliberately kept the tone in the Study Guides conversational and informal.  The goal of such usage is to help imitate the kinds of exchanges and remarks we would make in the traditional face-to-face setting of the classroom.  Please feel free to react to these interpretations, interpolations, and assertions as you see fit.  I’d be happy to talk to any of you about them all.

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Last updated 2002 Aug 20 by R. E. Wyllys