Information Technologies and the Information Professions
LIS 386.13, Spring 2003
Unique Number 45455
R. E. Wyllys and Don Drumtra

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Welcome to LIS 386.13!

This course deals with how information technologies have affected, and are affecting, the information professions and society in general. Though it is not a general course about the information professions, you will learn a good deal about these professions and about how they are dealing with various problems arising from, or exacerbated, by changes in technology, and about how they are utilizing opportunities provided by technology.

The course provides a mix of skills and knowledge. You will be be studying various aspects of the role of information in society: how society and individuals handle information, and how information helps to shape society and individuals. In carrying out those studies you will prepare various reports and analyses. As part of the preparation of those reports and analyses, you will gain experience in working in groups, and you will demonstrate a variety of computer skills important in the information professions. If you need help in sharpening your computer skills, the iSchool Information Technology Laboratory and other UT-Austin activities offer no-fee short courses to provide that help.

The professions of information science and information management—including librarianship, archival enterprise, preservation management, records management, information architecture, and other subdisciplines—have changed drastically over the last four decades. The world's total quantity of information has increased tenfold; computers and means of communications have become vastly more powerful and speedy; and, especially in the last two decades, the Internet and the World-Wide Web have come to play a huge role in the organization, storage, processing, and disseminating of information. Most libraries, archives, and other information agencies now have Webpages and provide access to their information via the Web. Librarians and other information professionals now find lots of frustration as users encounter electronic problems. We information professionals need to teach users how to use proxy servers, telnet, and other etools. We often must read the fine print to users and help them understand it (and get over their frustration).

In order to help you, as a future information professional, to learn about the frustrations these users face and to experience the joy of overcoming the kinds of difficulties they will have to overcome, many of the materials for this course are Web-based, and you will be expected to make your reports and analyses available on the Web. Your experiences in using Web-based materials and in placing your work on the Web will provide you with a solid basis for dealing with the kinds of real-world problems you will face after you graduate.

What Computer Equipment Do You Need?

Computer technical requirements for equipment for the course include the following:

Note: If you use a computer at home and need to acquire additional software for it or to update software, you should check with the UT-Austin Campus Computer Store, which offers discounts on software to registered students. These discounts, some of which are quite substantial, are available to all registered UT-Austin students, not just those living in the Austin area.

What Computer-Related Knowledge and Skills Do You Need to Have before You Start?

On the iSchool Website, the discussion of Degree Requirements for the Master of Science in Information Studies includes the following statement:

In particular, for LIS 386.13 you are expected to know how to use a Web browser, how to send and receive email messages, and and to have a basic knowledge of how to use a wordprocessor (Microsoft Word) and a spreadsheet (Microsoft Excel). During the course you will need to use a presentation program (Microsoft PowerPoint), and you will be expected to acquire a basic level of skill in its use in the processing of developing a presentation. You are also expected to know how to use an anti-virus program. Note: If you use your own computer for iSchool coursework, you must have an anti-virus program installed and operating on it in order to ensure that your computer will not be a source of infection of the School's computers or those of your classmates. For UT-Austin students a convenient source of anti-virus and other software is the BevoWare Website provided by UT-Austin's Information Technology Services; see, in particular, the BevoWare Software Webpage. (The BevoWare Website notes that: "Current UT students can download BevoWare components, updates and upgrades online for free. The CD version of BevoWare is also available to current students as an optional $5 purchase from the Campus Computer Store."

Please note that while students who are already well experienced with computers and the World-Wide Web will probably have fewer problems than other students with the technical aspects of the course, all students will be in the same position with respect to many other aspects of the course: for example, science and technology studies, making comparisons of online public-access catalogs, organizing materials for Web-based presentations, and writing the capstone essay in which you are asked to integrate your personal goals as a future library- and information-science professional with the subjects you have studied in 386.13.

When Can You Start?

You do not need to wait till the official beginning of the semester to begin this course. You can begin right now following the path of former students. The following three steps will help you begin.

Your First Step in the Course: Review the Course Website.

The LIS 386.13 Website contains a lot of the information that you will need to complete this course successfully. It provides statements of expectations, as well as readings and links to other sources of information.

Expectations: To get a further idea of what the course will cover and what is expected of you, please read:

Help. Examples of the sort of help that is available to you on the course Websites:

Online technical modules, including a variety of tutorials available from the Tutorial Junction of the iSchool Information Technology Lab, will help you in completing regular assignments, and will be posted in accordance with the syllabus. When you use a tutorial from Tutorial Junction, please fill out the survey form that is appended to it. Your doing so will help the iSchool IT Lab staff improve the tutorials to serve students better in the future.

The Contact Information page provides information on how to contact the instructors and the teaching assistants (TAs). The Resources page provides links to various iSchool and UT-Austin resources. Additional resources to help you are available from the iSchool Computing Resources Webpage and from the UT Library Online page of the General Libraries of The University of Texas at Austin.

The LIS 386.13 Blackboard site is for your use in communicating with the other students in the course and with the instructors and TAs. Please use the Discussion Board section to post any technical or academic questions you feel may be of use to others in the class. Private questions (i.e., questions specific to yourself as a student in the course) should be sent by email to the instructors or TAs, at the email addresses provided in the Contact Information page.

Assignment completion and grades are shown on blackboard. Click Tools then Check Grades. When your assignment is received, one point will be shown. This will be changed to the actual grade on the assignment after it is graded.

Your Second Step in the Course: Start Using the Course Blackboard site.

The second thing for you to do as a student in LIS 386.13 is to visit the course Blackboard site, acquaint yourself with what it contains, and begin using it as a tool for communicating with your fellow students, the instructors, and the TAs. To log into Blackboard, you will need your UT EID and password.

Please feel free to jump on the board, and begin by discussing the course expectations and content. See if you all get the same information from the Website.

Your Third Step in the Course: Open Your iSchool Computer Account

The third thing for you to do as a student in LIS 386.13 is to open an iSchool computer-and-email account (if you already have one, fine; you do not need a new one for this course). To open this account, go to the iSchool Information Technology Lab Webpage and click on Account Signup. When you have finished the account sign-up process, you will have established both (1) a computer account that includes a subdirectory on the iSchool server that is available for your use in this and other iSchool courses and (2) an iSchool email account. The email account will have the address

your_account_name@ischool.utexas.edu

For example, if you chose "sunshine" as your account name (i.e., the name with which you log in to your iSchool computer account), then your iSchool email address would be

sunshine@ischool.utexas.edu

Your very first assignment for the course is to use your iSchool email account to send an email message to the TA, l38613dw@ischool.utexas.edu, by Tuesday, January 21. The message should identify you, your iSchool email account, and your preferred email account (which may be either the iSchool account or any other email account of your choice). If you need help in working with your iSchool Unix account, a tutorial can be found at the Tutorial Junction, which you can also reach by clicking on Computing Resources in the iSchool Home page.

Some Comments on Using Your iSchool Email Account from another Internet Service Provider (ISP)

To use your iSchool email account via another Internet Service Provider (ISP), e.g., Roadrunner, here are some things you will need to do.

In your email program, you will need to identify your iSchool email account in the "From Information" and "Reply-To Information" fields (or their equivalents, which should have names that are sufficiently similar for you to be able to figure which is which). What you put into those fields will look like:

<accountname>@ischool.utexas.edu>

In your email program, with respect to Receive Properties (or a recognizably similar name), you should identity the mail server as a POP server named "lexus.ischool.utexas.edu" and its associated port as Port 110.

In your email program, with respect to Send Properties (or a recognizably similar name), you should identify the mail server used by your ISP. You will probably need to contact your ISP to ascertain what mail server they use, and what its Internet address is. It will be either a POP server or an SMTP server. For example, Roadrunner uses an SMTP server with a name similar to "smtp-server.austin.rr.com", and the associated port is Port 25 (this port number is typical of SMTP servers). If your ISP uses a POP server for sending email, it will probably use Port 110.

Once you have supplied the correct information about these properties to your email program, you should be able to use your email program for your iSchool email account easily and transparently (i.e., just like any other email account you use).

Note: If you encounter problems that are not dealt with in these comments, please let the instructor and TA know about them, so that we can amplify the comments for the benefit of other students.

Why Is It Necessary to Use Two Different Accounts, and to Have to Remember Two Different Usernames and Passwords?

For a variety of reasons including security and confidentiality, Blackboard and the iSchool email system are separate. Two different username-and-password pairs are required. We realize that this may seem annoying to you, but it is a typical fact of life in working with computers in the real world. Your UT EID and password will give you access to blackboard as well as other UT wide services, such as some of your registration and financial information, and the online journals and books from the main library. The iSchool ID and password will give you addess to you local server space with Web access and local email service as well as access to IT lab computers.

How Much Work Will This Class Be?

For many of you, this course will be one of the first two graduate-level courses you have taken. You need to be aware that, in this and other graduate-level courses, the level of intellectual content and the demands on your time will likely be substantially heavier than you were accustomed to experiencing in undergraduate courses with the same number of semester hours of credit. Because this course covers a wide variety of subjects, it may well be the most structured course in the iSchool curriculum. Nevertheless, it still requires thinking and analysis, not just rote response.

One evidence of the difference in demands on the student between undergraduate and graduate courses is that UT-Austin regards 3 semester hours of graduate-level course work as a full-time load for graduate students in summer sessions, and 9 semester hours of graduate-level course work as a full-time load for graduate students in long semesters (i.e., in the fall and spring semesters).

A realistic rule-of-thumb is that you should expect, in a long semester, to have to spend 4 hours per week outside of class for each semester hour of a graduate-level course. Since a 5-week summer term proceeds at three times the pace of a long semester, in a summer term you should expect to have to spend 12 hours per week outside of class for each semester hour of the course. This means that a 3-semester-hour course will demand 3 + (4×3) = 15 hours per week of your time in a long semester and 45 hours per week of your time in a summer term.

The Course Looks like a Lot of Work. Do I Have a Chance of Completing It in the Time Available to Me and Managing to Get a Good Grade?

Well over 200 students before you have successfully completed this course with As and Bs. The workload is typical of what you will find in graduate-school courses, although some will seem harder and some easier as you pursue your degree. The best thing to do is plan your work, keep cool, and have fun.