Curriculum Vitae

Lisa Kleinman
School of Information
University of Texas at Austin
1 University Station, D7000
Austin, TX 78712-0390

kleinman@ischool.utexas.edu

E D U C A T I O N
University of Texas at Austin
Ph.D. Information Science, In progress (2002 - Present)
Adviser: Dr. Andrew Dillon
GPA: 3.93

Carnegie Mellon University
B.S. with University Honors, Information & Decision Systems, 1999
Double major in Human-Computer Interaction
Additional major in Philosophy
GPA: 3.72
A C A D E M I C   H O N O R S
  • Awarded University Continuing Fellowship, 2004-2005
  • Graduate research position on Microsoft ClearType Project, 2002-2004
  • Carnegie Mellon University Honors, 1999
  • Carnegie Mellon Dean's List, 1995-1999
  • Phi Beta Kappa, Academic Excellence in the Liberal Arts & Sciences, 1999
  • Phi Kappa Phi, Academic Honor Society, 1999
A C A D E M I C   E N R I C H M E N T
  • Submissions Reviewer, CSCW Notes, 2006
  • CHI '05 Portland, Oregon - Student Volunteer
  • Submissions Reviewer, Journal of Strategic Information Systems, 2004
  • UT-Austin, Science Technology & Society Workshop Participant, 2004
  • CHI '04 Vienna, Austria - Doctoral Consortium Participant, 2004 (21% Acceptance Rate)
  • Submissions Reviewer, UT McCombs School of Business - Austin Mobility Roundtable Conference, 2004
  • China Field Study, UT McCombs School of Business, 2003
  • Japan/China Field Study, Portland State University, 2002
A C A D E M I C   A C T I V I T I E S
  • Student Representative, UT School of Information - Doctoral Committee, 2003-2004
  • Speaker, UT School of Information - Users & Uses of Information Class, 2003
  • Presentation Reviewer, UT McCombs School of Business - Legal Issues in Business Class, 2002
  • Andersen Consulting Business Challenge Winner, 1999
  • Teaching Assistant, Carnegie Mellon - Information Systems, 1998-1999
  • Speaker, Carnegie Mellon - Human-Computer Interaction Lecture Series, 1998
P U B L I C A T I O N S

Kleinman, L. (2007). Physically Present, Mentally Absent: Technology Use in Face-to-Face Meetings. CHI '07 Extended Proceedings, Work in Progress (Non-Archival Publication), ACM CHI. (Apr 28-May 3, 2007, San Jose, CA).

 

Dillon, A., Kleinman, L., Choi, G., Bias, R. (2006). Visual search and reading tasks using ClearType and regular displays: Two experiments. CHI '06 Proceedings of ACM CHI. (Apr 22-27, 2006, Montreal, Quebec).

 

Dillon, A., Kleinman, L., Bias, R., & Choi, G. (2004). Reading and searching electronic documents: An experimental study of
regular and enhanced screen displays. ASIS&T '04 Annual Meeting: Managing and Enhancing Information. (Nov 13-18, 2004, Providence, RI).

 

Kleinman, L. (2004). Connecting with the absent presence: Individual technology use and effects on community. CHI '04 Extended Abstracts on Human Factors in Computing Systems. (April 24-29, 2004, Vienna), New York: ACM Press.
O T H E R ...P A P E R S
Kleinman, L. (2004). The impact of uneven technology use in collocated collaboration. Unpublished paper for CSCW '04 Workshop: Methods for Evaluating Collocated Collaboration
P O S T E R S
Kleinman, L. (2008). A conceptual model for technology use in face to face meetings. ASIS&T Social Computing Summit 2008. (April 10-11, 2008), Miami, FL.
R E S E A R C H   P R O J E C T S

University of Texas - Microsoft ClearType Project website
Graduate Research Assistant
Aug 2002 - Aug 2004

  • A sponsored research project with Profs. Andrew Dillon and Randolph Bias investigating the user response to Microsoft's ClearType font-enhancement technology. Responsibilities include designing and conducting lab experiments, statistical analyses, and writing research reports.

Portland State University
MBA Capstone Project
Apr 2002 - Aug 2002

  • M.B.A. capstone project where I analyzed and wrote a detailed assessment of the potential for A-Dec Corp., a dental equipment manufacturer, to enter the Taiwanese market. Researched distribution and logistics, market segments, government regulations, and operational feasibility of project.

Carnegie Mellon University - Montessori Project website
Undergraduate Researcher
Jun 1998 - Dec 1998

  • With Pennsylvania's Link-to-Learn grant and guided by Prof. Richard Scheines, a team of four students developed web-based learning tools for a Montessori school. My duties included database design and implementation, interface design, and documentation of training materials.
E M P L O Y M E N T

ZIBA Design - Portland, OR
Information Architect
Jun 2002 - Aug 2002

  • Developed new information architecture for Timberline Software (www.timberline.com)
  • Created schematics and walkthrough scenarios for web site
  • Conducted think-aloud protocol user testing

Propel Software - San Jose, CA
User Interface Designer
May 2000 - May 2001

  • User interface designer on all major parts of the Propel Commerce System (an e-commerce software solution)
  • Point-person for handling all functionality questions from engineering, documentation, marketing and quality assurance teams
  • Information architect for Propel's corporate website (www.propel.com)
  • Worked with usability team to conduct a cord sorting task to determine organiztion of site
  • Specialized in knowledge of current e-commerce web sites in terms of design and usability
  • Created knowledge library of e-commerce related articles and reference sites

USWeb/CKS (marchFIRST) - San Francisco, CA
User Interface Designer
Jun 1999 - May 2000

  • Constructed information architectures for large scale e-commerce and portal web sites
    • PriceWaterhouseCoopers B2B (www.pwc-economy.com)
    • The Sharper Image (www.sharperimage.com)
    • Pottery Barn (www.potterybarn.com)
    • Christian Broadcasting Network (www.christianity.com)
  • Designed detailed schematics and page flows
  • Devised and conducted formal usability testing for AltaVista
  • Conducted user task analyses and wrote user scenarios
  • Performed heuristic and competitive analyses of web sites
  • Prototyped user interfaces in HTML, ASP, and VBscript
  • Worked as a liaison between technical and creative teams on projects