Major reference resources and techniques useful for providing information
services in libraries and other information agencies. Includes: examination,
evaluation, and use of reference materials; community information sources;
introduction to online searching; reference interviews and search strategies;
library instruction for end users; and communication processes. (Graduate
standing)
Provide the historical development of Human Resources Management, its
context and scope, along with an in-depth coverage of human resources
management. Included among the topics are the following: personnel issues,
performance appraisals, interviewing, communications, supervising, motivation,
and leadership
The relationship of academic library management or learning resources
center to trends in post secondary education, to the institution or library
served, and to the research community at large. Examines the planning and
utilization of resources such as staff, finances, materials, services and
physical facilities. Issues and trends are emphasized.