Here's a story from the popular press about mining email to reveal social networks. Johnson suggests ad hoc social networks are more powerful than imposed organizations and mining software could help meld these together.
Posted by mcchris at March 14, 2003 03:37 PM | TrackBackReally interesting. I'm trying to get some SNA done for a KMS deployment I'm working on right now. I like this description of why SNA is useful/important (especially since I am also a KV fan) Thanks for the link.
Posted by: Anne Marie on March 18, 2003 10:33 AM