As a follow-up to my presentation, here's an article providing tips for building better intranets. It's a little light, but discusses ideas I haven't see elsewhere:
"Demystifying Intranet Design: Five Guidelines for Building Usable Sites," by Alison J. Head, Online Magazine, vol. 24, no. 4, July/August 2000, pp. 36-42.
http://www.findarticles.com/cf_0/m1388/4_24/63568431/p1/article.jhtml?term=%22alison+j.+head%22
Alison Head runs her own usability firm in Sonoma, CA. (Ah, glorious wine country)
Posted by LisaB at March 13, 2003 11:44 PM