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Having computer troubles?

Read the Technology FAQs.
Enter a request into the IT Helpdesk - for School of Information faculty and staff only!
Contact the Technical Support Staff.

The School of Information IT Support Staff is responsible for server administration, hardware and software troubleshooting and maintenance, Web site maintenance, information systems development, and direct support of the faculty and staff.

Name	Title	Email	Phone
Shane Williams	Coordinator of Information Technology / Systems Administrator	shanew@ischool.utexas.edu	471-9471
Quinn Stewart	Manager, Computing Services	quinn@ischool.utexas.edu	232-6257
Carlos Ovalle	Computer Systems Development Specialist	support@ischool.utexas.edu	471-2701
Kai Mantsch	Web Manager	kai@ischool.utexas.edu	633-5031
Samuel Burns	Systems Administrator	sburns@ischool.utexas.edu	471-2718

IT Lab Staff

The Information Technology Lab is staffed by School of Information teaching assistants and student volunteers. On-duty staff members wear purple shirts. If you have questions, these are the people to ask.

Each semester, staff members teach short courses on a variety of topics, such as Dreamweaver, Photoshop, Unix, HTML, etc. If you have any questions for any of the staff, please don't hesitate to send an email to itlab-tech@ischool.utexas.edu.

Name	Area(s) of Expertise
Stephanie Beene	Adobe Photoshop CS2 and CS3, Adobe Acrobat Professional, Microsoft Office
Vivi Hoang	Avid video editing, Audacity audio editing, Soundslides audio slideshows
Rebecca Holte	Word, PowerPoint, Excel, Adobe Photoshop, Dreamweaver, Illustrator, InDesign, Acrobat, CSS, HTML
Helen Kuncicky	Word, Excel, Powerpoint, Photoshop, Dreamweaver, and GLIFOS
Kevin O'Sullivan	Photoshop, OSX, SoundForge, Word, PowerPoint, GLIFOS
Brittany Robertson	Photoshop, Word, Powerpoint, HTML, CSS
Emily Vinson	GLIFOS, Word, PowerPoint, Excel, SnagIt
Emily Wood	Word, PowerPoint, GLIFOS, SnagIt
Eryn Whitworth	XMetadata, XHTML, Office 2007 Suite, Visio, Omnigraffle, Adobe Professional 8, PHP

Are you interested in working in the IT Lab? Contact Carlos Ovalle.

Last Modified: September 09 2008 17:23:22.