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Having computer troubles?

Read the Technology FAQs.
Enter a request into the IT Helpdesk - for School of Information faculty and staff only!
Contact the Technical Support Staff.

The School of Information IT Support Staff is responsible for server administration, hardware and software troubleshooting and maintenance, Web site maintenance, information systems development, and direct support of the faculty and staff.

Name	Title	Email	Phone
Shane Williams	Coordinator of Information Technology / Systems Administrator	shanew@ischool.utexas.edu	471-9471
Quinn Stewart	Manager, Computing Services	quinn@ischool.utexas.edu	232-6257
Carlos Ovalle	Computer Systems Development Specialist	support@ischool.utexas.edu	471-2701
Kai Mantsch	Web Manager	kai@ischool.utexas.edu	633-5031
Samuel Burns	Systems Administrator	sburns@ischool.utexas.edu	471-2718

IT Lab Staff

The Information Technology Lab is staffed by School of Information teaching assistants and student volunteers. On-duty staff members wear purple shirts. If you have questions, these are the people to ask.

Each semester, staff members teach short courses on a variety of topics, such as Dreamweaver, Photoshop, Unix, HTML, etc. If you have any questions for any of the staff, please don't hesitate to send an email to itlab-tech@ischool.utexas.edu.

Name	Area(s) of Expertise
Alex Addison	XML, EAD, Word, Photoshop, Access, iLife
Allison King	OSX, Page Maker, Photoshop, Microsoft Office Suite, HTML, CSS, Dreamweaver
Brittany Robertson	Photoshop, Word, Powerpoint, HTML, CSS
Eryn Whitworth	XSLT, XML, XHTML, Office 2007 Suite, Visio, SnagIt, SciTe, Adobe Professional 8, Drupal CMS
Jesse Martinez	CSS, XHTML, OSX, UNIX, Dreamweaver
Maggie DeBaldo	iMovie, iDVD; Adobe Acrobat Pro, Illustrator, inDesign, Designer
Neal Brown	UNIX, networking
Suzy Morgan	Photoshop, OSX, CSS, Excel, Word
Yong Huang	XML, XHTML, CSS, Dreamweaver, Photoshop, Office Suites

Are you interested in working in the IT Lab? Contact Carlos Ovalle.

Last Modified: January 18 2008 11:20:02.