Having computer troubles? Not to worry. There are a number of places you can
go to get help.
IT
Lab Staff - These people wear purple shirts in the IT Lab. In most
cases, these are the people you will turn to first. The lab staff can help
you signup for an account, change your password, get your web page on the
server, explain how a piece of software works, etc. itlab-tech@ischool.utexas.edu
Shane
Williams, Sr. Systems Analyst - manages all iSchool servers. Shane
is our resident Unix/Linux guru. He manages the email and web servers and
ensures that your online data is safe and secure. broot@ischool.utexas.edu
Carlos Ovalle, Information Analyst - oversees purchasing of computers, equipment
and software for the lab; helps maintain the School of Information web site and provides technical
support to the faculty and staff. support@ischool.utexas.edu
Quinn
Stewart, Lab Manager - our distance learning, streaming media expert,
and Lab Manager. Quinn oversees the tutorials on Tutorial
Junction, promotes the use of IT in the classroom, and assists students
with multimedia projects. quinn@ischool.utexas.edu
Kai
Mantsch, Web Manager - Web developer and manager. Kai maintains the website and writes applications for the facilitation of faculty projects. kai@ischool.utexas.edu
